The best offshoring companies in the Philippines for Australian businesses are the ones that staff on Australian hours and handle small teams well. Here is a fair shortlist and how to compare them.
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Several on this list were founded by Australians and now operate from Philippine offices, others are Philippine-owned, and some are part of larger groups. Ownership matters less than where account management sits, who employs your staff, and whether leadership understands Australian business hours and expectations.
Type top offshoring companies Philippines into a search bar from Sydney or Brisbane and you get a mix of global brands that rarely talk to Australian small businesses, and directories padded with providers that have never employed an Australian client's staff. This article is narrower on purpose. It covers ten providers that Australian firms genuinely shortlist, explains what offshoring means as distinct from outsourcing, and lists the questions an Australian buyer should put to every one of them.
ProVizion Outsourcing is one of the ten. We have built dedicated Philippine teams for Australian, US, UK and Canadian clients since 2011, including work for Anytime Fitness, Keller Williams and Acrisure, and we spend a good deal of time on calls with Australian accountants, brokers, agencies and e-commerce operators who are weighing the same choice. What follows is the comparison we wish they had before those calls.
The two words get swapped freely, which causes confusion at contract stage. Outsourcing means paying another organisation to deliver a process for you, with the provider deciding who does the work and how. Offshoring, in the sense Australian buyers mostly mean, is employing dedicated staff overseas who report to you, with a local provider handling recruitment, payroll, workspace and compliance.
The practical difference shows up in three places. You interview and choose the people. You set their tasks and priorities each day. And when someone performs well, they stay on your account rather than being rotated to another client. All ten providers below operate primarily in this offshoring shape, although a few also offer managed services. Our offshore staffing page describes the model in more detail.
In alphabetical order, with ProVizion last so the reader can judge the framing against the other nine.
| Provider | Best suited to |
|---|---|
| Beepo | Professional services firms wanting a small team from a provider with Australian leadership |
| Boldr | Businesses for which the provider's employment practices are as important as capability |
| Cloudstaff | Australian firms wanting a sizeable, visible campus operation and a wide catalogue of roles |
| Hammerjack | Finance-heavy businesses that want staff familiar with Australian tax and bookkeeping software |
| MicroSourcing | Mid-sized companies that expect to grow to dozens of seats and want depth in recruitment |
| Outsourced.ph | Businesses hiring specialist technical or creative roles that need a precise brief matched |
| Remote Staff | Sole traders and small firms that want an individual assistant, bookkeeper or developer without an office-based arrangement |
| Satellite Office | Mid-market Australian firms that want office-based teams with Australian account management |
| Staff Domain | Growing SMEs looking for a provider whose leadership and processes are shaped around the Australian market |
| ProVizion Outsourcing | Firms that want a small, well-supported start with a clear route to scale |
Beepo was founded in Australia and is part of the Probe Group, operating from Clark, north of Manila. It specialises in accounting, bookkeeping, administration and customer service staff for Australian firms, and has a strong client base among accounting practices and financial advisers. It suits professional services firms wanting a small team from a provider with Australian leadership.
Boldr is a certified B Corporation with offices in the Philippines and elsewhere, positioning itself around ethical employment and staff development. It provides customer support, back-office and data teams for clients in Australia and North America. It suits businesses for which the provider's employment practices are as important as capability.
Cloudstaff is Australian-founded and Clark-based, with large purpose-built offices and a well-known staff culture programme. It supplies dedicated staff across accounting, customer service, IT, engineering and creative roles. It suits Australian firms wanting a sizeable, visible campus operation and a wide catalogue of roles.
Hammerjack was started by Australians and works from Manila, with a particular strength in accounting, bookkeeping and finance support for Australian accounting firms and SMEs, alongside admin and customer service roles. It suits finance-heavy businesses that want staff familiar with Australian tax and bookkeeping software.
MicroSourcing ranks among the biggest offshoring operations in the country, employing several thousand people across Metro Manila and regional sites, and is also part of the Probe Group. It serves Australian and US clients across a wide spread of functions. It suits mid-sized companies that expect to grow to dozens of seats and want depth in recruitment.
Outsourced.ph is based in Manila and recruits dedicated staff to client specification across IT, digital marketing, design, admin and support. It works with clients in Australia, the US and the UK. It suits businesses hiring specialist technical or creative roles that need a precise brief matched.
Remote Staff has operated since 2007 and pioneered the home-based model in the Philippines, placing Filipino professionals who work from home for Australian small businesses. It suits sole traders and small firms that want an individual assistant, bookkeeper or developer without an office-based arrangement.
Satellite Office is an Australian-founded provider with offices in Metro Manila, offering dedicated staff for Australian companies across customer service, finance, marketing, IT and professional services. It suits mid-market Australian firms that want office-based teams with Australian account management.
Staff Domain is Australian-owned and operates from Manila, providing dedicated offshore staff for Australian businesses in accounting, customer support, marketing and administration. It suits growing SMEs looking for a provider whose leadership and processes are shaped around the Australian market.
ProVizion Outsourcing builds dedicated teams that work inside the client's own systems, with staff on full-time employment, health cover, paid leave and career paths into team lead, QA and training roles. Teams up to about twenty are delivered directly and larger programmes through partner facilities of 1,000-plus seats. Australian clients can manage staff day to day or have a ProVizion team leader run rosters and coaching, and can change that arrangement later. It suits firms that want a small, well-supported start with a clear route to scale.
Manila sits at UTC+8, two hours behind Australian Eastern Standard Time and three behind daylight time, and level with Perth. A Philippine day shift starting at seven in the morning overlaps almost entirely with a Sydney or Melbourne business day. Staff work normal daytime hours, which supports retention and makes it easy for Australian managers to run stand-ups, screen-share and give feedback in real time.
Providers that also serve US clients run separate night shifts for that market, so ask which shift your team would be on and whether the office is fully staffed with support functions during it. The outsourcing to the Philippines overview covers shift patterns for each client region.
Roles that rely on face-to-face contact, physical site visits or Australian professional licensing are better kept onshore, with offshore staff supporting the licensed person rather than replacing them.
Question one matters more than it looks. Some smaller providers engage staff as contractors rather than employees, which shifts risk onto the individual and tends to hurt retention. Our engagement process page sets out how ProVizion answers each of these.
Australian directors often ask whether Fair Work obligations apply to offshore staff. In the usual offshoring model the provider, a Philippine company, is the employer, and Philippine labour law governs the relationship. Reputable providers pay statutory contributions, the thirteenth-month payment and leave entitlements, and many add private health cover on top. What you owe is set out in your contract with the provider, so check it for notice periods, replacement guarantees and what happens if you end the engagement early.
None of this is a substitute for advice from your own accountant or lawyer, particularly around how the arrangement is treated for tax and whether any Australian privacy obligations attach to data the team handles.
Weeks one and two are recruitment and interviews. A single admin or support hire can be live within 48 hours of signing, while specialised finance or technical roles take longer to shortlist. Weeks three to six are onboarding: system access, process walkthroughs and daily check-ins. By week twelve, a well-run engagement has settled into weekly reviews, documented procedures and a staff member who anticipates rather than waits. Providers that offer a team leader option can shorten this curve for firms without spare management time.
Several on this list were founded by Australians and now operate from Philippine offices, others are Philippine-owned, and some are part of larger groups. Ownership matters less than where account management sits, who employs your staff, and whether leadership understands Australian business hours and expectations.
Yes. Most providers on this list accept single-seat engagements, and home-based models such as Remote Staff are designed for it. Agreements usually run for a few months to a year according to team size, and small teams can be working within days once systems access is arranged.
That is set by your roster with the provider. Teams usually follow the client's holiday calendar for Australian public holidays and observe a handful of major Philippine holidays such as Christmas and Holy Week, with the specifics written into the service agreement.
Staff work inside your own systems so data stays where it already lives. Providers layer on permission-based access, audit trails, confidentiality agreements and pre-employment screening, and an engagement can be arranged to satisfy frameworks such as PCI DSS or GDPR where an Australian business needs that.
Two ways to start. Book a short call, or request a proposal and we'll come back with a recommended team structure.