Legal process outsourcing in the Philippines gives law firms and in-house teams dedicated support for intake, document preparation, billing and matter administration.
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Yes, always. Our staff work to written protocols your lawyers approve, their output is reviewed within your firm, and they do not advise clients, sign documents or exercise professional judgement on your behalf. Supervision is the foundation of the arrangement, not an option.
ProVizion delivers legal process outsourcing teams in the Philippines to law firms and in-house legal departments that need reliable support for the work that sits beneath the lawyering: document review, client intake, discovery administration, contract abstraction, filing preparation and time entry. The Philippines has a large population of law graduates, paralegals and legal secretaries trained in a common law tradition, which makes them a natural fit for Australian, US, UK and Canadian practices. Since 2011 we have placed those professionals with clients that hold sensitive information as a matter of course, including Allstate, Acrisure and ELR.
The principle behind every legal engagement is supervision. Our staff work under the direction of your lawyers, in your systems, to your protocols. They do not give legal advice, sign documents or appear for anyone. What they do is give your fee earners back the hours that were going into administration.
The roles below are the ones firms most often start with. Each one is defined by a written protocol that your supervising lawyer approves, and each operates inside your own document management, matter management and billing tools.
"Very professional group, highly recommend their services!"
Litigation and regulatory matters produce document volumes that a firm cannot review economically with its own associates. A ProVizion review team is trained on your matter's protocol, calibrated against your senior reviewer's coding on a seed set, and then works through batches with a second-level QC sample checked by your lawyers. Reviewers tag for responsiveness, privilege, confidentiality and issues, and they record decisions in the platform so that every call is auditable.
Alongside review, e-discovery coordinators keep the machinery running: logging custodian collections, preparing load files, chasing vendor processing status, tracking production deadlines and maintaining the privilege log. For the structured capture end of the work, such as building chronologies or populating a document index, our data entry outsourcing teams can take the load.
Firms with a high volume of similar matters get the biggest lift. Personal injury and insurance defence practices use our staff for intake, medical records requests and demand package assembly. Conveyancing and property practices use them for searches, contract preparation and settlement scheduling. Commercial firms use them for contract abstraction ahead of a due diligence exercise and for keeping precedent banks current. Immigration practices use them for form preparation and evidence collation to a checklist.
In-house legal departments tend to take a different route. They use us for contract management, so that every executed agreement is abstracted into the CLM with renewal dates, obligations and key terms captured, and for handling the routine NDA and vendor agreement flow that otherwise lands on a lawyer's desk.
"Great team that performs for us. Game changer."
Unbilled time is money a firm has already earned and not yet collected. Our legal billing staff chase fee earners for missing time, enter dictated or scribbled entries into Clio, LEAP or Actionstep, apply the client's billing guidelines and rate cards, assemble pre-bills for partner review, and process write-offs and adjustments once approved. They also reconcile disbursements against supplier invoices, manage trust and controlled money account journals for your review, and prepare the reports a practice manager needs at month end.
Firms that want the surrounding finance function, from creditor payments to management accounts, handled by the same provider can read about our accounting outsourcing teams.
Legal professional privilege and client confidentiality set a higher bar than most industries, and we build to it. Staff on legal accounts sign confidentiality undertakings that reference your firm's obligations, and they are background checked before allocation. They work through your virtual desktop or cloud practice platform with no local storage. Access is granted per matter or per practice group, activity is logged, and staff are walled off from matters where a conflict has been identified.
We can structure engagements to meet GDPR obligations for UK and European clients, and to align with the outsourcing guidance issued by state law societies and bar associations, which generally requires supervision, informed client consent where appropriate, and confidentiality protections equivalent to those inside the firm. Your supervising lawyer keeps professional responsibility for the work product.
Legal workload spikes are matter-driven rather than seasonal, but there are patterns. Litigation practices feel it in the weeks before trial and in discovery deadline runs. Corporate practices feel it in the December closing rush and the end of the financial year. Property practices feel it when the market moves. Because our staff are full-time employees, a firm can keep a core legal support team year-round and ask us to add reviewers or paralegals for a specific matter, with a timeline agreed at the outset.
Solo practitioners and small firms often begin with a single legal assistant covering intake, calendaring and billing entry across every matter. Our virtual assistant page describes that model, and our back office outsourcing teams cover the general administration that keeps a firm running.
Yes, always. Our staff work to written protocols your lawyers approve, their output is reviewed within your firm, and they do not advise clients, sign documents or exercise professional judgement on your behalf. Supervision is the foundation of the arrangement, not an option.
Many hold Philippine law degrees or paralegal qualifications, and others have years of experience in legal secretarial and billing roles for Australian, US or UK firms. We match the qualification to the role: a document reviewer and a billing clerk need different backgrounds.
Commonly Clio, LEAP, Actionstep, Smokeball, PracticeEvolve and Aderant for practice management; Relativity, Everlaw, Disco and Nuix for review; NetDocuments and iManage for documents. Staff work in your instance with accounts you control.
Staff are allocated per matter or practice group, and access is removed where a conflict is identified. Privileged documents are handled inside your platform under your privilege protocol, and coding decisions are logged so a reviewer's work can be checked and, if needed, unwound.
Yes. Matter-specific teams are common in litigation and due diligence. We agree the protocol, calibrate reviewers against your seed set and run QC sampling for the life of the matter. Contract terms can be set to match the expected duration.
Two ways to start. Book a short call, or request a proposal and we'll come back with a recommended team structure.